To send and receive SSL secured email messages on your iPhone or iPad, IT ZAP clients can follow this step-by-step guide. Settings for other mobile devices will be similar.
Your email account Usernames and Passwords will have been provided in an Excel Workbook named "Confidential VIP Website Details.xlsx" (or something similar).
The screenshots here are from an Apple iPhone 6S Plus. The email setup procedure on an iPad is identical. The final steps are to run Tests, then create an Email Signature.
Otherwise, we will Add a New Mail Account …
(Step 1) Open "Settings" and tap "Mail"
(1b) And then "Accounts"
(1c) Now select "Add Account"
(1d) Then select "Other"
(1e) And now tap "Add Mail Account"
(Step 2) Enter your Name and Business Name, Email address, Password and a short Account Description, then tap Next.
The “Name” you enter here is what Mail Recipients will see in the “From” field when the message arrives in their Inbox. To properly identify the source of the message …
If various employees send email messages from this account, then just enter your “Business Name” alone.
Otherwise enter “Personal Name, Business Name”.
(Step 3) Now we enter the IMPORTANT settings
(3a) Tap "POP" (not IMAP).
WHY POP and not IMAP ?
With IMAP all your email messages and file attachments remain on the website server ... like forever, which is just a waste of storage space. With multiple email accounts, you can approach your data storage limit quite quickly, unless you Login to the cPanel server and clean out old messages regularly.
With POP all new email messages are downloaded to your computer and/or mobile device each time you connect, where they remain until you decide to delete them, or they are archived.
Go to your Incoming Mail Server settings to select when messages are automatically deleted from the web server to free up space. 7 days is my recommended auto-delete setting, although you can select a longer period if desired. This is why POP is the better Mail Account choice.
(3b) Enter your Incoming and Outgoing Mail Server names, which are identical.
This is our Web Host's SSL secured mail server.
(3c) Enter Username (your full email address) and Password for both Incoming and Outgoing mail once again.
(3d) Finally, tap "Save" and wait while the device connects and completes the “Verifying” process for the email account settings you entered.
OK, your email account will be working now. But let's go ahead and modify a few Incoming and Outgoing Mail Server settings …
(4a) Select your Email Account.
(4b) Make sure your Incoming Mail Server Host Name = opal.relentlesshosting.com.au
(4c) And then tap "Advanced"
If your Incoming Mail Server Host Name says something like : mail.yourwebsite.com.au
Then that is the OLD setup and will work, but is not secure. I recommend you change it.
(4d) This is what your Incoming Mail Server settings should look like.
Use SSL = ON
Authentication = Password
Delete from server = Seven days
(Means you will be able to receive the same Incoming Email messages on other devices as well. Please note this DOES NOT DELETE email messages from your computer or mobile device. It does however auto-delete messages from the Mail Server after 7 days, to free up space. You can select a longer period if desired.)
Server Port = 995
(5a) Select your Email Account.
(5b) Under the Outgoing Mail Server section, tap "SMTP"
(5c) And now tap "Primary Server"
(5d) This is what your Outgoing Mail Server settings should look like.
Server = ON
Host Name = opal.relentlesshosting.com.au
Use SSL = ON
Authentication = Password
Server Port = 587
If your Outgoing Mail Server Host Name says something like : mail.yourwebsite.com.au
Then that is the OLD setup and will work. But I recommend you change it.
(Step 6) Test your email account
Send out a test message to some other email address.
Send a message back to your new email address.
If there are any errors, then double-check your Incoming and Outgoing mail settings.
(Step 7) Create an Email Signature
(7a) Go "Settings", then "Mail", scroll down bottom and tap "Signature"
(7b) Enter a plain text Signature for your new Email Account like this.
Yay, you are Finished !